Returns & Refunds policy

Due to the nature of our products, all sales are final.

Because our teas, capsules, tinctures, and body care items are considered consumable wellness products, we are unable to accept returns or exchanges — even if the package has been unopened — in order to ensure product integrity, safety, and quality for all customers.

However, if your order arrives damaged, incorrect, or with an issue caused during shipping, please contact us within 7 days of delivery at rootsnremediesco@gmail.com with your order number and a photo of the item, and we’ll be happy to make it right.

Thank you for understanding and for trusting Roots + Remedies with your wellness journey.

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail rootsnremediesco@gmail.com